Returns Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward returns process.

Return Window

You have 30 days from the date of delivery to return your item(s).

Conditions

• Items must be unused and in their original packaging
• Proof of purchase is required
• Personalised or opened items cannot be returned unless faulty

How to Return

1. Contact our customer support team to initiate your return
2. Pack the item securely and include your order number
3. Send the parcel to the address provided by our team

Refunds

Once we receive and inspect your return, we will process your refund within 5–7 business days to your original payment method.

Faulty Items

If your item is faulty or damaged, please contact us immediately and we will arrange a replacement or full refund at no cost to you.